Our staff is available to upgrade your Acquisition software based on your schedule. This software upgrade is done using the Internet and we will remote onto the Acquisition PC which is connected to the iCAT machine. Software upgrades may take up to 3 hours. If you have a very large database, it may take longer than 3 hours for the upgrade and the database to complete the rebuild. There can be no patient scans during the upgrade and during the database rebuild.
If you would like your IT to be involved in this software upgrade, you should call them prior to scheduling the upgrade. This way, there will be no conflicts in time with them for the day and time you may select. Make sure you select your current version of iCatVisionQ and your correct time zone. Must use Internet Explorer 8 to properly view the scheduling pages.